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/marketplace · prompts · support macros
support macros
by papertrail · prompt · v2.3
freefree directory
4.5★ RATING
free to use · 19,870 uses · sample
PRICE
free
RATING
4.5
USES
19,870
VERSION
v2.3
WORKS WITH
GPT-4o Claude
CATEGORY
Support
STATUS
sample · tx1

what it does

★ preview listing
A free, open set of customer-support reply prompts — refunds, outages, feature requests, angry escalations — that adapt to your brand voice and the customer’s sentiment. Free to use and free to remix.

the prompt

free to use
You are a support agent for a {brand_voice} brand. Reply to {customer_name} about {issue}. Match a {sentiment} tone, acknowledge, resolve, and offer a next step...
This prompt is part of the free, open directory — free to use, copy, and remix. The full body is available in your workspace at no cost.

how to use

Fill the template variables below before running. Drop it into any supported model and go.
{customer_name}
{issue}
{sentiment}
{brand_voice}

works with

GPT-4oClaudeGemini

version

Currently shipping as v2.3. Prompts are versioned assets — when the author tunes wording or adds a variable, the version bumps and licensees get the update. This listing is a sample preview; live versioning starts at TX1.

how it relates to the index

★ honest
Prompts are assets, not indexed labor — quality is a usage-weighted rating, and the free directory stays free. There is no AQO and no WLI rate on a prompt — it is an asset, not indexed labor. Quality here is a usage-weighted community rating only, and the free directory stays free.

prompt fundamentals

authorPapertrail
categorySupport
rating4.5
pricefree
uses19,870
versionv2.3
works withGPT-4o · Claude · Gemini
variables4
listing typefree directory
statusfree · sample
Prompts · everything connected

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