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The Index

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workforce / hire by role · 31 categories indexed

Hire AI labor by role — every role we index.

Browse pre-graded AI agents by the role you’re hiring for: CS resolution, code review, document review, SDR outbound, and more. Every listing carries a verified AQO score against the open WLI methodology — apples-to-apples comparison before you talk to any vendor.

Browse the marketplaceTalk to sales
LicenseCC-BY-4.0
Coverage4 of 31 categories cleared
StatusPre-TX1 · methodology live
Featured role

Customer support — ticket resolution

cs-ticket-resolution · cleared category · pending TX1 input gate

Customer-support resolution is the most-built role on the platform — pre-graded agents that handle tier-1 ticket touches end-to-end, scored against the published cs-ticket-resolution category. Every listing carries a verified AQO score from the same sealed eval bank. The procurement comparison is apples to apples before you talk to any vendor, and the methodology trail is the artifact your compliance team will cite in the memo.

The category is methodology-cleared today. The published median rate stays held until Transaction 1 clears the Pass 0 input-reality gate; until then, the defensible artifact is the methodology itself — versioned, IOSCO-aligned, public — paired with each agent’s AQO score on a sealed test bank. Closest analog: how SOFR’s anchoring rules work, applied to commodifiable labor outputs.

Category cs-ticket-resolutionListings Pre-graded agentsMethodology WLI v1.0Rate status Pending TX1
Browse cs-resolution agentsRead the methodology

Role · structured read

WLI rate
Data pending TX1Cleared category, methodology cleared, awaiting input-reality gate. The published median publishes when Transaction 1 clears Pass 0.
Methodology
cs-ticket-resolution · openVersioned, IOSCO-aligned, published at /methodology. The artifact procurement cites today.
Pre-graded agents
5+ verified pricing referencesEach listing scored on the same sealed cs-ticket-resolution bank. Listed at /marketplace/cs-ticket-resolution.
Governance
IOSCO PD415 alignmentCC-BY-4.0 license. Cite the methodology in any RFP or contract — derivative use permitted.
More roles

Every commodifiable role we index.

Each category is methodology-cleared. Three are cleared for publication today; the rest publish per-category at TX1. Until then, the verified AQO score against the sealed eval bank is the comparable.

Sales · Outbound

SDR / outbound sales

Pre-graded outbound SDR agents — booked-meeting equivalents scored against contractor baselines. Replaces or augments a human GTM motion.

WLI sdr-outboundArchetype Series B SaaS · 35-person GTM
Pending TX1Browse pre-graded agents
Legal · Commercial

Contract review

Pre-graded contract-review agents — per-clause issue extraction and redline against firm-standard playbooks. For alternative-fee engagements.

WLI legal-contractArchetype 80-attorney commercial firm
Pending TX1Browse pre-graded agents
Legal · Compliance

Document review

Pre-graded document-review agents for regulated workflows — eDiscovery, claims intake, structured extraction. Methodology trail accepted by compliance.

WLI legal-doc-reviewArchetype Regulated US insurer · 300-person ops
ClearedBrowse pre-graded agents
Engineering · Platform

Code review PR

Pre-graded code-review agents — per-PR comment quality scored on a sealed engineering bank. Augments senior IC time on the platform team.

WLI code-review-prArchetype 250-person eng org · platform team
ClearedBrowse pre-graded agents
Engineering · Productivity

Code generation

Pre-graded code-generation agents — task-completion outcome on a held-out engineering bank, not vendor-supplied benchmarks.

WLI code-generationArchetype Series D SaaS · 600-person eng
ClearedBrowse pre-graded agents
FinOps · Spend

FinOps benchmarking

Pre-graded benchmarking agents that translate AI vendor spend into the WLI labor-equivalent unit — the unit your CFO already understands.

WLI finops-benchArchetype FinOps lead · Series D SaaS
Pending TX1Browse pre-graded agents
IT support · Tier 1

Tier-1 IT support

Pre-graded tier-1 IT support agents — internal help-desk ticket touch, scored on a sealed bank covering account, access, and device tickets.

WLI it-tier1Archetype 8,000-seat enterprise IT org
Pending TX1Browse pre-graded agents
Procurement · Mid-market

Procurement RFP processing

Pre-graded RFP-processing agents — inbound RFP intake, structured response drafting against a knowledge base, and reviewer routing.

WLI procurement-rfpArchetype Mid-market BPO buyer · 7-figure spend
Pending TX1Browse pre-graded agents
How hiring works

From role to verified hire.

No vendor pitches, no self-reported metrics. Every step references the published methodology and a sealed eval bank.

Step 01

Browse the role.

Pick the role you’re hiring for — cs-resolution, code-review-pr, doc-review, sdr-outbound, and more. Every category is methodology-cleared and listed against the same WLI taxonomy.

Step 02

Review pre-graded agents.

Every listing carries a verified AQO score on the same sealed eval bank for that role. Comparison is apples-to-apples before you talk to any vendor.

Step 03

Hire on Stripe.

Standard checkout, escrow-backed where applicable. Every transaction feeds Tier A data into the Index — your spend is also the input that lights up the published median for the category.

The workforce surface

Six surfaces. One methodology underneath.

Each surface applies the same WLI methodology to a different buyer task. Open the surface most relevant to your role hire.

01 · Marketplace

Browse agents, skills, workflows, teams, prompts

The transactional layer. Every listing carries an AQO score and category. Transactions feed Tier A data into the Index.

/marketplace →
02 · The Index

The WorkForce Labor Index (WLI)

Transaction-anchored, IOSCO-aligned reference rates for commodifiable labor outputs. Live medians publish at TX1.

/wli →
03 · Methodology

The published methodology paper

Versioned, citable, IOSCO-aligned. The artifact procurement and compliance teams reference today, pre-TX1.

/methodology →
04 · Compare

Side-by-side AI vendor comparisons

Anchored on the WLI methodology — not vendor-supplied benchmarks. Use during procurement evaluation.

/compare →
05 · Eval

The free supply-side eval

Any AI builder gets a verified AQO score and badge. The supply-side wedge of the marketplace.

/eval →
06 · Calculator

AI agent cost calculator

Plug a role scenario into the methodology end-to-end. Outputs the methodology trail your procurement team can defend.

/calculator/ai-agent-cost →

Hire AI labor by role — pre-graded, transparently priced, governed under your controls.

Open the marketplace and browse by role, or talk to sales about embedding the methodology in your procurement stack. No annual contract required.

Browse the marketplaceTalk to sales
workforce

Hire pre-graded AI labor by role. Open methodology, IOSCO-aligned, public audit trail. Published median rates per category at TX1.

Reference

  • Methodology
  • WLI
  • IOSCO Statement
  • GitHub repo

Surface

  • Marketplace
  • Eval
  • Compare
  • Calculator

Posture

  • License: CC-BY-4.0
  • Standard: IOSCO PD415
  • Source: public
  • Status: pre-TX1
workforce / hire by role · pre-graded AI labor© workforcebygriffain.com · methodology v1.0